Everything Your Residents Need, in One Program
On-site workshops, scam & fraud support for every resident, and a real person they can call. One program, one invoice, no added burden on your staff.
SENIOR TECH CARE · FOR SENIOR COMMUNITIES
Americans 60+ lost $7.7 billion to fraud in 2025, up 59% in a single year.
FBI Internet Crime Complaint Center (IC3), 2025 Annual Report.
Looking for individual or family plans? See plans for individuals & families →
Why Communities Choose Us
Senior living communities partner with us to give their residents ongoing, professional technology support — without adding to staff workload.
One number for every resident
Residents call or text us directly. Your staff doesn't become the help desk.
Led by a federal cybersecurity veteran
John Riley spent 20+ years in federal cybersecurity, including managing operations for the IRS Computer Security Incident Response Center.
Something to show families and prospects
A resident benefit you can point to on tours and in family conversations.
Two Ways to Serve Your Residents
Choose a community-wide program that brings workshops and support on-site, per-resident plans that give every resident someone to call, or both.
Group 1
Programs for Your Community
Recurring technology education and one-on-one support, delivered on-site by our team in partnership with yours. Two tiers based on how often your residents want to see us.
Care
$995/month
6-month term
- 1 on-site workshop per month
- 2 in-person support hours per month — tech support or scam & fraud support
- Workshop topics planned around your residents’ needs
- Printed handouts and reference materials included
- The Lookout monthly scam bulletin for residents
- Monthly leadership summary report
- 6-month term — save 5% with 12-month prepay
Care+
$1,695/month
6-month term
- 2 on-site workshops per month
- 4 in-person support hours per month — tech support or scam & fraud support
- Workshop topics planned around your residents’ needs
- Printed handouts and reference materials included
- The Lookout monthly scam bulletin for residents
- Monthly leadership summary report
- 6-month term — save 5% with 12-month prepay
Need a single workshop without an ongoing commitment? One-time workshops are available for $1,495.
How the Program Works
Plan
We meet with you to pick monthly workshop topics based on what your residents actually need.
Teach
Our team delivers each workshop on-site — practical, warm, no jargon, no sales pitch.
Support
Every month, residents sign up for one-on-one in-person support — whether they need help with their devices or guidance on a scam or fraud situation.
Report
You get a monthly summary you can share with leadership — attendance, themes, outcomes.
Group 2
Plans for Individual Residents
Per resident, per month. Both plans include live support Mon–Fri, 9 AM–5 PM Eastern. Available as a 6-month or 12-month term.
| Residents | Scam & Fraud Protection | Scam & Fraud Protection + Tech Support |
|---|---|---|
| Up to 149 | $19 | $39 |
| 150+ | $17 | $35 |
Per-resident plans can be added to a Care or Care+ program, or enrolled on their own. The community is billed once monthly for all enrolled residents.
Scam & Fraud Protection
A real person to call before you answer, click, or pay
- ✓"Is this real?" checks by phone, email, or text
- ✓Step-by-step scam response
- ✓Account & device security help after a scam
- ✓Reporting help
- ✓Scam alerts
Scam & Fraud Protection + Tech Support
Everything in Scam & Fraud Protection, plus everyday tech help
- ✓Everything in Scam & Fraud Protection
- ✓Help with everyday technology: phones, tablets, computers, apps, and settings
- ✓"My phone isn't working right" or "How do I do this?" — we help
How Onboarding Works
Choose your plan.
We confirm pricing and send your agreement.
Send us your resident roster.
We'll tell you exactly what we need and how to send it securely.
We welcome your residents.
Each resident learns how to reach us and what we help with.
We handle it from there.
Residents call or text us directly. Send us roster updates as residents move in or out.
The No-Pitch Promise
Residents never pay out of pocket. Residents never see a sales pitch. Workshops stay educational. All ongoing resident support is delivered through your community's plan — never sold direct.
When It Happens, You Won't Face It Alone
“
A resident at one of the senior communities we serve got a call from someone claiming to be an FBI agent. He told her she was connected to a criminal investigation and would face jail time unless she sent payments through Cash App to several accounts. Frightened, she did. Then she called us.
We stayed with her through every step: stopping contact, reporting to Cash App and her bank, securing her accounts, filing official reports, and warning her about the "recovery" scammers who often follow. She got a large-print action plan so she always knew what came next, and we checked in until every step was done.
Real FBI agents never call demanding payment. If someone does, hang up and call us.